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JetBlue Employees Rip Off Passengers

by on May 2, 2007

Here’s another story about the seemingly never ending subject of credit card fraud. It appears that several JetBlue customer service representatives have been defrauding JetBlue credit cardholders from quite some time now. The whole case came to a bust when a customer purchased a standby ticket and accidentally left his credit card behind after paying the required change fee. One of the employees decided to take this as an invitation to swipe the card and to make some purchases for herself. She was, however, kind enough to share the card with a couple of other JetBlue employees

Collectively, they made five purchases with the stolen card. They made one purchase at a drug store, one at a gas station, one for alcohol (surprised?), one at a restaurant, and one purchasing an American Express gift card. It sickens me that it was so easy for this trio to make all of these purchases, which totaled $508.32. When the victim notified the Manhattan District Attorney’s Office about his card, the investigation ensued.

Through the investigation, it was discovered that the employees have been ripping off customers since December 2005. In addition to making purchases for themselves, they had also been sharing the credit cards and credit card information with a JetBlue flight attendant as well as a Corrections Officer in New York City. The group of five had made numerous purchases with the credit cards they stole during this time period, charging anywhere from $300 to $500 on each card. Purchases were made at liquor stores, gas stations, restaurants, grocery stores, Victoria’s Secret, Bloomingdale’s, Express, Target, Champs Sports, H&M, and more throughout Queens and Manhattan.

This story is made even more disturbing by the fact that all of these individuals had been placed in a position of trust and had been in their positions for a number of years. The Corrections Officer had been employed as such for two years. The customer services representatives had been employed anywhere from 2 ½ to 4 years and the flight attendant had been in her position for three years.

This situation is just one more reminder that you have to be diligent about keeping track of your credit card. It is easy to get in a hurry or to feel stressed out and forget about your credit card. Unfortunately, you can be trusting that the people you leave it behind with will be honest and trustworthy.

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