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TJX Finds Itself in More Trouble with Visa

by on February 4, 2007

TJX, which is the parent company of Marshalls, T.J. Maxx, and Home Goods retail stores, is finding itself in even hotter water since the well-documented computer hacking attacks. Not only is the company reporting a loss of $4.5 million as a result of the investigation, changes to their computer security system, and communicating the problems to their customers, they are also finding themselves in more trouble with Visa

Apparently, Visa has been sending correspondence to the financial institutions that issue cards and manage Visa transactions in an effort to explain the situation from their point of view. Within these letters, Visa mentions the fact that TJX violated the Payment Card Industry Data Security Standard, which states that merchants are not to store cardholder data. The reason? Storing the data makes it susceptible to thieves.

To make matters even worse, some of the stored data dated all the way back to 2003. But luckily for cardholders, TJX was only storing what is referred to as “Track 2″ information from the card transactions. “Track 2″ information includes the expiration date, account number, and card verification information. Illegally obtaining “Track 2″ information can make it easy for thieves to create fake credit cards. Since Track 1 information wasn’t stored, thieves were not capable of stealing the cardholder’s identities as well, which would have made an already bad situation worse.

But, if only TJX has followed Visa’s rules as stipulated … no one, including TJX, would be in the mess they are in right now.

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